Privacy Policy

Effective Date: 6/8/2025 Last Updated: 6/8/2025

1. Introduction

Family First Inflatables LLC dba The JumpOff ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when engaging with our services, including text messaging communications.

2. Information We Collect

When you interact with us, we may collect the following personal information:

  • Name

  • Phone Number

  • Email Address

  • Mailing Address

We also process payments securely through Stripe, where applicable.

3. How We Use Your Information

We use your information to:

  • Communicate with you via text, phone, and email

  • Send invoices, payment links, booking calendars, and reminders

  • Notify you of payments, past-due balances, cancellations, or reschedules

  • Provide an annual marketing message inviting you to book again

4. Opt-In & Opt-Out Options

By requesting a quote, submitting a contact form, or texting/calling us, you agree to receive relevant text communications. You may unsubscribe at any time by replying "STOP" to any of our messages.

5. Data Security

We take reasonable precautions to protect your information, including:

  • Encryption of our database

  • Secure password protection

  • Two-factor authentication access controls

6. Third-Party Sharing

We do not share customer information with third parties beyond payment processing via Stripe.

7. Updates & Notifications

Policy updates will be posted on our website with a visible banner notification.

8. Contact Us

For questions or concerns regarding this Privacy Policy, reach out to us at: [Insert Contact Information]